1. Can I opt out of Best Face?
Yes. If you don't want your photo to be displayed in Best Face, you can easily opt out. To do so, sign in to MyBestFace, click the "Profile" link that appears in the "Account" drop-down menu at the upper-right corner of the page, then uncheck the "Best Face" check box. You can opt back in at any time by re-checking the "Best Face" check box.
2. What's the difference between Member Challenge Contests and MyBestFace Generated Contests?
Member Challenge Contests result when one user challenges another user to Best Face, and the challenge is accepted. MyBestFace Generated Contests, on the other hand, display two semi-randomly chosen individuals to be voted on.
3. I want my photo to display in Contests, but I haven't challenged any friends. Will my photo be displayed against other site users?
Member Challenge Contests result when one user challenges another user to Best Face, and the challenge is accepted. MyBestFace Generated Contests, on the other hand, display two semi-randomly chosen individuals to be voted on.
4. Can I opt out of Meet People?
Yes. If you don't want your photo to be displayed in Meet People, you can easily opt out. To do so, sign in to MyBestFace, click the "Profile" link that appears in the "Account" drop-down menu at the upper-right corner of the page, then uncheck the "Meet People" check box. You can opt back in at any time by re-checking the "Meet People" check box.
5. Why was my profile suspended?
Profiles suspensions result for violations of the MyBestFace terms of use. If your profile gets suspended it's probably because you posted content that is in some way inappropriate or offensive. This includes, but is not limited to, posting nude, pornographic or otherwise obscene images, posting a group photo in which it is unclear who is being voted on, posting profiles that appear to be spam, displaying personal contact information on your profile page, or displaying hate speech. Common sense on this one is your best guide.
6. What is a Star Member?
A Star Member is a MyBestFace user who enjoys unlimited messaging privileges for the duration of his/her Star Membership. Star Members can send and receive messages to and from any other user on MyBestFace, regardless of that other user's membership type.
7. How do I know if someone is a Star Member?
Profiles of Star Members display a star. Gold Star Members have subscribed for 1 year. Silver Star Members have subscribed for 3 months. Red Star Members haves subscribed for 1 month.
8. What is a Standard Member?
A Standard Member is any MyBestFace user who is not a Star Member. Standard Members can send and receive messages to and from Star Members at no cost to the Standard Member. A Standard Member cannot contact another Standard Member without paying a fee.
9. What are one-time messages?
A Standard Member who does not wish to upgrade to Star Membership, but who wants to contact another Standard Member may do so by paying a one-time fee to send a single message.
10. What are Virtual Gifts?
Virtual Gifts are various icons that can be sent from one MyBestFace user to another. In particular, when attempting to form a Match in Meet People, in addition to clicking "Yes" on the profile of the user of interest, a Virtual Gift can be sent to emphasize desire. The recipient is notified by email of the virtual Gift's arrival and shown a link to the sender's profile.
11. What is the Scoreboard?
The Scoreboard summarizes a user's Best Face performance.
12. How do I check my Best Face results?
Sign in to MyBestFace, click "Scoreboard" link in the "Account" drop-down menu at the upper-right corner of the page. Voila, Best Face results!
13. Can I send and receive messages for free?
Sometimes. If you see another member with a star displaying on their profile (Star Member) you can receive messages from them and reply to those messages free of charge. You can also initiate contact to a Star Member simply by composing and sending a message yourself. If you want to send a message to another Standard Member (no star on profile), there is a small fee.
14. I see someone in the Meet People section that I would like to send a message to. How do I do that?
In order to contact another user in Meet People, that user must first appear on your matches list. If you click "Yes" on that person and that person also clicks "Yes" on you, they will appear on your matches list.
15. What is my Wish List?
Your Wish List is a list of Meet People users you have clicked "Yes" to, but who have not yet clicked "Yes" to you. Sending that user a Virtual Gift will cause that user to receive a notification email, and when they sign in to MyBestFace they will be able to see the gift you sent along with a link to your Meet People profile.
16. What is your refund policy?
We want all our users to feel that they've treated fairly and will consider the reasonableness of all requests. That said, it is our strong preference to not issue refunds; there is a cost to us to receive the money from you as well as another cost to send it back to you. You can make wide use of the site without ever having to pay anything at all, so if you think you want to upgrade, please be certain before doing so.
17. I did not receive a registration confirmation email. What do I do?
Click the “Problems signing in?” link below the Sign In fields. There will be a link that allows you to re-send the confirmation email. If that doesn't work, you can contact us.